At CocoWod we give you all the guarantees so that your shopping experience is the best possible.
Therefore, you have 30 days to return the item to us, much longer than any AMRAP, and we will refund your purchase using the same means of payment that you used.
Anyway, for a matter of order, read these instructions:
- The item must be in the same condition as when it was shipped. Logically, returns of clothing that has been used or tampered with cannot be accepted. It is a matter of safety and hygiene
- If the return is our mistake, the return shipping costs are at our expense. without further explanations
- If what you want is a size or model change, or there are no objective reasons to return the item (we hope that never happens), we will inform you beforehand of the shipping cost, depending on the country where you live.
To request a return you must enter your customer account and click on the order, and choose the option.
If you did not create an account when you made the order, do not worry, create it now using the same email with which you made the purchase, and your orders will appear in your customer area.
Where we suspect fraudulent activity, including but not limited to suspicious claims related to orders placed but not received, or if items are returned after being used or tampered with, or if the returned items do not match what was purchased, we reserve the right to withhold any refund and lock your account from further orders.
Thank you very much for having trusted us, and you already know that you have us at your disposal by email email@example.com or by phone and Whatsapp (+34) 660 72 98 78